But the good news, as noted above, is Apple has finally offered up some new information. Proposed Resolution: Offered to process the phone for a swap repair at no cost as per the iPhone quality program. The opinions expressed are those of the writer. I've been monitoring my phone since Monday. Feel free to use this information when necessary.
Apple issued a statement with additional details on what caused the issue : A Message from Apple about iPhone and Unexpected Shutdowns We care deeply about our customers and take seriously concerns they have about their Apple products. Perform a factory reset or master reset on your iPhone 6s. I am known for my strong views on mobile technology, online media, and the effect this has on the public conscious and existing businesses. Upon restarting the phone with a charger connected, the power status would read even higher than when it powered down. You'll find me on Twitter , , and. If you see Facebook there and it says 4% on screen and 40% on background, it's a sign something has gone wrong. Keep reading and get some help.
This, of course, included my iPhone 5, which I took in 3 years, 5 days after purchase. We can help you troubleshoot. If your phone's battery health is at 79% or less, it has been significantly degraded. Dropped calls have been transpiring among other device problems encountered by iPhone users including those with the iPhone 6s variant. They also age and may need replacing just like any other batteries out there.
If this doesn't help, try resetting the device. Now that we have determined what causes the iPhone 6s battery problems, taking a few simple and easy corrective measures would ensure that your iPhone is up and running. Fortunately, Apple is running a special on that particular service this year. The company has started a recall program for the shutdown problem, and it has a vague explanation of the cause: The affected batteries were exposed to air. So, note down how much battery life you have left.
One must understand that connecting the phone to a wall socket does not necessarily mean charging should begin. Cynics and optimists will no doubt react differently. Aside from bringing in new features and enhanced functions, software updates also contain bug fixes. Use a blower to remove the dust or manually blow sharply into it. This deal is for throttling your handset without telling you. It is a good phone with bad battery. Tapping on it will turn off throttling so your iPhone will continue to operate just like it did before the crash.
As alternative solution, you can just reset the network settings instead. I've tried restoring my iphone as new each time but it doesn't fix the problem. You can do this even when your iPhone 6s screen is black or keys are not responding to touches. A factory reset can be your last option if none of the given workarounds is able to solve the problem. When after being at the store about 5 hours, it was my turn.
If you are certain that the problem is not on your end especially if it just occurred so suddenly without you changing anything on your device settings whatsoever, then contact your carrier or service provider to check whether the network system is currently up or down. An authorized Apple repair facility nearby examined the phone and diagnosed a swollen battery. If it does have damage, Apple may charge you for any additional repairs. Consumer Reports is an independent, non-profit organization dedicated to helping consumers. I've been following this space for over ten years, working with a number of publishers, publications and media companies, some for long periods of time, others for commissions, one-off pieces or a series of articles or shows.
With older iPhones, it's a common problem -- years of use throw off the calibration while the battery's capacity dwindles. You can find out where your nearest Apple Store is with the. Reboot your iPhone 6s soft reset To rule out the possibility of a software glitch causing your calls to keep dropping, you can try performing a soft reset or simply reboot your iPhone 6s. The issue, , is that the battery percentage just isn't updating. How to fix dropped call problems or call failed error on your iPhone 6s? Other battery issues Although Apple has addressed the problem it may not have provided a complete solution, as many users of iHandsets other than the iPhone 6S have , as well as claiming their batteries drain remarkably quickly, or shut off at around 30% life. It can be tricky to understand, but here's the deal: If you see iCloud Photo Library there, and you've just upgraded, it's a sign you're downloading thumbnails and things should return to normal when you're done.